Privacy Policy

Effective Date: May 4, 2025

Pink Commerce ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your data when you interact with our website, smart vending machines, and services.

1. Who We Are

Pink Commerce is a UK-based company delivering AI-powered vending and micro-market solutions that offer contactless access to food, wellness, and essential products.

2. Data We Collect

a) Information You Provide

  • Name, email, phone number, company name, employee size, and messages submitted via our forms
  • Business details during consultations
  • Feedback or responses to surveys

b) Data From Our Smart Vending Machines

  • Purchase history (product, time, location)
  • Contactless payment information (processed securely)
  • Optional ID methods (e.g., mobile, facial recognition, employee badge)

c) Automatically Collected Data

  • IP address, browser/device type, pages visited
  • Cookies and similar technologies (see Cookie Policy)

3. How We Use Your Data

  • To process contact requests and consultations
  • To deliver vending services and personalized product recommendations
  • To ensure optimal machine performance and stock levels
  • To analyze usage and improve the experience
  • To send relevant updates or marketing with consent
  • To comply with legal obligations

4. Legal Basis for Processing

We process your data under the UK GDPR based on:

  • Contractual necessity
  • Legitimate interest
  • Consent
  • Legal obligation

5. Sharing Your Data

We may share data with:

  • Payment and logistics partners
  • IT and analytics service providers
  • Legal/regulatory bodies when required

We do not sell your personal data.

6. International Data Transfers

Where applicable, data transfers outside the UK/EU are protected by appropriate safeguards (e.g., SCCs).

7. Retention

We keep personal data only as long as needed for our services and legal compliance.

8. Your Rights

You have the right to:

  • Access and correct your data
  • Request deletion
  • Withdraw consent
  • Object to processing
  • File a complaint with the ICO (UK)

Contact: hello@pinkcommerce.co.uk

9. Children's Data

Our services are not intended for users under 16.